Privacy Policy
Nurse Growth Academy ("we," "us," or "our") is committed to protecting the privacy of our students and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nursegrowthacademy.com ("Site") or engage with our services, including our OSCE and NCLEX coaching programs.
We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information about you in various ways. The information we may collect includes:
a. Personal Data
Personally identifiable information, such as your:
- Name
- Email address
- Phone number
- Mailing address (for billing or shipping of physical resources)
- Nursing registration status (e.g., IQN, AHPRA registration details provided during consultations)
This data is collected when you register for a course, book a consultation, subscribe to our newsletter, download a free resource (e.g., the "RN Pathway PDF"), or contact us via our forms.
b. Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), is collected when you purchase a course or service.
- Note: We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., Stripe, PayPal), and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
c. Derivative & Usage Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
d. Student Data (LMS)
If you enroll in our courses via our Learning Management System (Thinkific), we collect data regarding your course progress, quiz scores, and completion status to provide certification and feedback.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our coaching services and website.
- Process your transactions and manage your orders.
- Send you course materials, login details, and administrative information.
- Communicate with you regarding your inquiries, bookings (via Calendly), or feedback.
- Send you marketing communications, newsletters, and updates on Australian nursing registration (only if you have opted in).
- Monitor and analyze usage and trends to improve your experience.
- Comply with legal obligations.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- Service Providers: We may share your information with third parties that perform services for us or on our behalf, including:
- Webflow: For website hosting.
- Thinkific: For hosting our course content and student data.
- Calendly: For scheduling appointments.
- Payment Processors: For secure payment handling.
- Email Marketing Platforms: For sending newsletters.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. International Transfers
Our website and third-party service providers (such as Webflow and Thinkific) may be hosted on servers located outside of Australia (e.g., in the United States). By providing us with your personal information, you consent to the transfer of your information to these overseas recipients. We take reasonable steps to ensure that these third parties deal with your personal information in a way that is consistent with Australian privacy laws.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights
Under the Privacy Act, you have the right to:
- Access: Request copies of the personal information we hold about you.
- Correction: Request that we correct any information you believe is inaccurate, out of date, incomplete, irrelevant, or misleading.
- Unsubscribe: You may unsubscribe from our marketing emails at any time by following the "unsubscribe" link in the emails or contacting us directly.
7. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
8. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Nurse Growth Academy
- Email: info@nursegrowthacademy.com
- Phone: +61 430 810 363
- Location: Brisbane, Australia